Privacy Policy

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Privacy Policy

Last Updated: July 13, 2025

Welcome to [Your Store Name] ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and make purchases from our online store, located in California.

We are committed to protecting your privacy and handling your personal information with care and transparency, in compliance with California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We collect various types of information from and about users of our online store, including:

• Personal Information You Provide Directly:
  
  • Contact Information: Name, email address (e.g., when you sign up for our newsletter), shipping address, billing address, phone number.
  • Financial Information: Payment card details (processed securely by third-party payment processors, we do not store full payment card numbers on our servers), billing information.
  • Account Information: Username, password (if you create an account).
  • Order Information: Details about the products you purchase.
  • Communications: Records of your correspondence with us, such as customer service inquiries.
  • Voluntary Information: Any other information you choose to provide, such as survey responses or product reviews.
• Information Collected Automatically (through technologies like cookies and analytics):
  
  • Device Information: IP address, browser type, operating system, device identifiers.
  • Usage Information: Pages you viewed, links you clicked, time spent on our site, referring URLs, search terms used.
  • Location Information: General geographic location derived from your IP address.
• Information from Third Parties:
  
  • We may receive information about you from third-party services, such as analytics providers, advertising partners, and payment processors, consistent with their own privacy policies.

2. How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

• To Fulfill Orders and Provide Services:
  
  • Process your purchases and fulfill your orders.
  • Process payments and prevent fraudulent transactions.
  • Ship products to you.
  • Provide customer support and respond to your inquiries.
  • Manage your account and preferences.
• To Improve Our Store and Services:
  
  • Understand how you use our website and services.
  • Personalize your shopping experience.
  • Develop new products, services, features, and functionality.
  • Perform analytics and research to improve our business.
• For Marketing and Communication:
  
  • Send you promotional emails, newsletters, and special offers (you can opt-out at any time).
  • Inform you about new products, services, or updates.
  • Display targeted advertisements to you on our site or third-party platforms.
• For Security and Fraud Prevention:
  
  • Detect, prevent, and respond to fraud, abuse, and other illegal activities.
  • Protect the security and integrity of our website and systems.
• To Comply with Legal Obligations:
  
  • Comply with applicable laws, regulations, legal processes, or governmental requests.
  • Enforce our terms and conditions.

3. How We Share Your Information

We may share your information with the following categories of third parties:

• Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, IT services, and customer support. These service providers are authorized to use your personal information only as necessary to provide these services to us.
• Payment Processors: Your payment information is securely processed by third-party payment gateways. We do not store full payment card numbers on our servers.
• Shipping Carriers: We share your shipping address and contact information with shipping companies to deliver your orders.
• Analytics and Advertising Partners: We may share non-personally identifiable information or aggregated data with analytics and advertising partners to understand user behavior and deliver more relevant advertisements. These partners may collect information about your online activities over time and across different websites.
• Legal and Law Enforcement: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, prevent fraud, or protect the safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like pixels and web beacons) to collect information about your Browse activities on our website.

• Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our site are popular, and count visits.
• We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until they expire or you delete them) to provide you with a more personal and interactive experience.

You can typically remove or reject cookies through your browser settings. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

• Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the categories of personal information that we sold or shared about you.
• Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request the correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your personal information. We do not "sell" your personal information in the traditional sense. However, we may "share" your personal information for cross-context behavioral advertising purposes. To exercise this right, please use the "Do Not Sell or Share My Personal Information" link typically found in our website footer, or contact us.
• Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information (e.g., precise geolocation) to that which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services. We do not generally collect sensitive personal information requiring this right to be exercised.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, please submit a verifiable consumer request to us by:

• Emailing us at: styles@lulaswank.com

Please note that we may need to verify your identity before processing your request, which may require you to provide certain information to us.

6. Data Security

We implement reasonable security measures, including administrative, technical, and physical safeguards, designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Children's Privacy

Our online store is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us by email at:

styles@lulaswank.com